Mediation

The mediation concept and its efficiency have become more popular during the past years in the business sector too.
Especially an early conflict resolution could be a valuable part of competing in dynamic markets.

Moreover mediation could be a benefitial part of your internal conflict culture.

 

 

Three questions and replies to mediation

01 What is mediation?

Mediation is the form of conflict resolution by which the conflicting parties are responsible for solutions to the conflict with the assistance of a neutral mediator. The mediation could consists of a single or multiple sessions of approx. 60 to 90 minutes per session.

02 Which conflicts can be worked on?
Conflicts do not exclusively occur between individuals but by groups and or teams. Changes in the organization and or new tasks can be the origin of varied conflicts.
Mediation can help to solve conflicts between:
  • employee-employee
  • employee-supervisor
  • between teams
  • supervisor-supervisor
  • management-unions
03 What is your benefit of mediation?

Mediation could help you to increase the level of work satisfaction of your workforce, their intrinsic motivation and their identification with your company.

When conflicts are dealt with on a timely basis and solutions are found with the assistance of a mediator, then the absence and turnover rate of your employees is lowered.
In this, you could increase your company´s retention skills and your employee´s loyalty.